1. Please, rest assured that our company is both legal and formal. evacove has been verified by Norton Secured Seal and using HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded.
2. After placing your order, you can always check the order status in our site. Once it is shipped, you will get a confirmation email including a tracking number. All of our express companies are reputable around all the world such as DHL, UPS etc.
3. With the tracking number, you can check where your order/s are. We will deliver your orders directly to your home.
If you have any other concerns, you can reach us easily through contact us.

Our products are designed by our team in the United States. We have manufacturing partners in multiple countries around the world, all of which adhere to the Business Social Compliance Initiative (BCSI) standards to ensure fair labor practices. Our products are shipped from warehouses in the Americas, Australia, and Asia, reaching customers globally.

All of our products are filled with goose down, and the loftiness of the down depends on the size of the down clusters. Since geese are much larger than ducks, their down clusters are naturally bigger. This is why we consistently use goose down, and it's also why our products are of such exceptional quality.

Down is one of the best natural materials for lightweight insulation. Evacove is certified under the Responsible Down Standard (RDS). We are proud to be part of a community of global brands committed to responsibly sourced down.

The RDS adheres to the Five Freedoms of animal welfare, prohibits live-plucking and force-feeding, and ensures that all RDS down is a by-product of the poultry industry. Learn more about RDS.

All our sustainable goose down and feather bedding is responsibly sourced, independently audited for compliance, and guaranteed to be a by-product. Our suppliers are also monitored to ensure they uphold the highest standards of care.

Our certifications reflect this commitment. All Evacove cases and fills are Oeko-Tex Standard 100 certified, meaning they are free from harmful substances. Our ethically sourced goose down duvets and pillows also hold Downpass® and RDS certifications, ensuring they meet ethical standards. You can verify the authenticity of these certifications via the link below.

We have detailed washing instructions available for you. Please refer to our washing guide for comprehensive care instructions.

Prolonged use may cause the down to clump due to accumulated moisture. To refresh your pillows and quilts, follow these steps:

Place them in a dry, well-ventilated area for 2-3 days, or tumble dry on low heat for 30 minutes. Avoid direct sunlight as it can cause yellowing.

Once dry, knead the pillow with both hands, fold it in half, and beat it repeatedly to allow air to circulate, helping the pillow return to its fluffy state.

Yes! Our products are hypoallergenic due to the natural materials used. Pillows and duvets are hypoallergenic because the down has undergone extensive cleaning (including over 30 procedures such as cleaning, sterilization, dust removal, and drying).

Additionally, our fabric has passed the OEKO-TEX® Standard 100 certification, ensuring it is free from substances that could cause skin irritation or discomfort.

During checkout, you can enter your code in the designated field. The discount will be applied to your entire shopping cart.

Each discount code can be used once per purchase, as long as the promotion is active.

Due to regulations, you need to activate your newsletter subscription from your email inbox. The code will be provided after you click the activation link.

Yes, you can remove items from the shopping cart as long as the order has not been placed. Once the order is confirmed, you cannot delete any items.

Select a category from the drop-down menu, browse for an item you like, and click on it. You will be redirected to the product page, where you can select a color and other options as needed.